Full Engage

Activity Log

Track every action performed within your organization for security, compliance, and accountability.

Overview

The Activity Log keeps a complete record of everything that happens in your organization. Every time a team member creates a lead, invites a colleague, changes a subscription plan, or performs any other significant action, it is automatically recorded.

This gives you full visibility into who did what and when — helping you maintain security, ensure compliance, and quickly investigate any issues.

Accessing the Activity Log

Navigate to Settings > Activity Log in your organization dashboard.

Only organization Owners and Admins can view the Activity Log. Regular members do not have access to this page.

Using the Activity Log

Searching

Use the search bar at the top to find specific entries by action name or description. For example, search for a team member's name to see all actions they performed, or search for "deleted" to find all deletion events.

Filtering by Category

Click the Category filter to narrow results by type of activity:

CategoryWhat it tracks
LeadsCreating, editing, assigning, and deleting leads
ClientsCreating, editing, and deleting clients
TasksCreating, editing, status changes, and deleting tasks
TimesheetsCreating, editing, and deleting timesheet entries
FilesUploading, editing, and deleting files
NotesCreating, editing, and deleting notes
EventsCreating, editing, and deleting events
MeetingsCreating, editing, canceling, approving, and deleting meetings
MembersInviting, joining, removing members and changing roles
OrganizationUpdating organization settings (name, logo)
API KeysCreating and revoking API keys
SubscriptionPlan changes, cancellations, reactivations, and seat updates

Categories are automatically generated based on actual activity in your organization. If your team has never used API keys, for example, the "API Keys" category will not appear in the filter.

Filtering by Date

Use the Date filter to view activity within a specific time range:

  • Today — actions from the current day
  • This week — actions since the beginning of the week
  • This month — actions since the beginning of the month
  • Older — actions from more than a month ago

Sorting

Click the Action or Date column headers to sort results in ascending or descending order. By default, the most recent entries are shown first.

Tracked Actions

Below is a complete list of all actions that are automatically recorded in the Activity Log.

Leads

ActionWhen it is recorded
Lead CreatedA new lead is added to the organization
Lead UpdatedAny lead field is modified (name, company, notes, etc.)
Lead Status ChangedA lead's status is changed (e.g., from "New" to "Contacted")
Lead AssignedA lead is assigned or reassigned to a team member
Lead DeletedA single lead is deleted
Lead Bulk DeletedMultiple leads are deleted at once
Lead Bulk Status ChangedThe status of multiple leads is changed at once

Clients

ActionWhen it is recorded
Client CreatedA new client is added to the organization
Client UpdatedAny client field is modified
Client Status ChangedA client's status is changed
Client DeletedA single client is deleted
Client Bulk DeletedMultiple clients are deleted at once
Client Bulk Status ChangedThe status of multiple clients is changed at once

Tasks

ActionWhen it is recorded
Task CreatedA new task is added to the organization
Task UpdatedAny task field is modified
Task Status ChangedA task's status is changed (e.g., from "Pending" to "Completed")
Task DeletedA single task is deleted
Task Bulk DeletedMultiple tasks are deleted at once
Task Bulk Status ChangedThe status of multiple tasks is changed at once
Task Bulk Assignee ChangedThe assignee of multiple tasks is changed at once
Task Bulk Client ChangedThe client of multiple tasks is changed at once

Timesheets

ActionWhen it is recorded
Timesheet CreatedA new timesheet entry is added
Timesheet UpdatedA timesheet entry is modified
Timesheet DeletedA single timesheet entry is deleted
Timesheet Bulk DeletedMultiple timesheet entries are deleted at once
Timesheet Week SavedA full week of timesheet entries is saved via the weekly grid

Members

ActionWhen it is recorded
Member InvitedAn invitation email is sent to a new team member
Member JoinedA member accepts an invitation and joins the organization
Member RemovedA member is removed from the organization
Member Role ChangedA member's role is changed (e.g., from "Member" to "Admin")
Invitation CancelledA pending invitation is cancelled before being accepted

Organization

ActionWhen it is recorded
Organization UpdatedThe organization name or logo is changed
Organization DeletedThe organization is permanently deleted

Files

ActionWhen it is recorded
File CreatedA file is uploaded to the organization
File UpdatedA file's name or description is modified
File DeletedA single file is deleted
File Bulk DeletedMultiple files are deleted at once
File Embedding CompletedA file has been successfully parsed, embedded, and summarized by AI
File Embedding FailedAI processing of a file failed (parsing, embedding, or summarization error)
File Embedding ReprocessedA file was manually queued for AI reprocessing
File Bulk ReprocessedBulk reprocessed AI embeddings for files

Notes

ActionWhen it is recorded
Note CreatedA new note is created
Note UpdatedA note's content or settings are modified
Note DeletedA single note is deleted
Note Bulk DeletedMultiple notes are deleted at once
Note ReprocessedAI embedding is reprocessed for a failed note
Note Bulk ReprocessedBulk reprocessed AI embeddings for notes

Note Tags

ActionWhen it is recorded
Note Tag CreatedA note tag was created
Note Tag DeletedA note tag was deleted

API Keys

ActionWhen it is recorded
API Key CreatedA new API key is generated
API Key RevokedAn existing API key is revoked

Events

ActionWhen it is recorded
Event CreatedA new event is added to the organization
Event UpdatedAny event field is modified
Event DeletedAn event is deleted
Event Bulk DeletedMultiple events are deleted at once
Event Bulk Assignee ChangedThe assignee of multiple events is changed at once
Event Bulk Client ChangedThe client of multiple events is changed at once

Meetings

ActionWhen it is recorded
Meeting CreatedA new meeting is created
Meeting UpdatedAny meeting field is modified
Meeting CanceledA meeting is canceled
Meeting ApprovedA pending meeting is approved
Meeting RejectedA pending meeting is rejected
Meeting DeletedA single meeting is deleted
Meeting Bulk DeletedMultiple meetings are deleted at once
Meeting Bulk Client ChangedThe client of multiple meetings is changed at once

Subscription & Billing

ActionWhen it is recorded
Subscription CanceledA subscription is set to cancel at the end of the billing period
Subscription ReactivatedA previously canceled subscription is reactivated
Plan ChangedThe subscription plan is upgraded or downgraded
Seats UpdatedThe number of seats in the subscription is changed

What Each Entry Shows

Every entry in the Activity Log includes:

  • Action — a color-coded label indicating the type of action (green for creation, red for deletion, gray for updates)
  • User — the avatar and name of the team member who performed the action
  • Description — a human-readable summary of what happened
  • Date — how long ago the action occurred (e.g., "2 hours ago", "3 days ago")

Frequently Asked Questions

Can regular members see the Activity Log?

No. Only members with the Owner or Admin role can access the Activity Log page.

How long are logs retained?

Activity logs are stored indefinitely. There is no automatic expiration or cleanup.

Can I export the Activity Log?

Export functionality is not available at this time. If you need to extract data, please contact your administrator.

Are actions from the REST API also logged?

Yes. Actions performed through the REST API (using API keys) are recorded the same way as actions performed through the dashboard.

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